MACLEN · Legal
Privacy Policy
Last updated: August 28, 2026
MACLEN ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, and shipping and billing address.
- Order information: products purchased, order history, and payment details. Payment card numbers are processed securely by our payment provider; we do not store full card numbers.
- Technical data: IP address, browser type, device information, and browsing activity on our site.
- Communications: messages you send us via email or contact forms.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and returns.
- To provide customer support and respond to your inquiries.
- To send order confirmations, shipping updates, and (with your consent) marketing communications.
- To improve our website, products, and services.
- To comply with legal obligations.
3. Sharing of Your Information
We do not sell your personal information. We share data only with:
- Payment processors to securely handle transactions.
- Shipping carriers to deliver your orders.
- Service providers that help us operate our business, under confidentiality obligations.
- Law enforcement or authorities when required by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze website traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location (including residents of California, Nevada, and other U.S. states with privacy laws), you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of the sale or sharing of your personal information.
- Limit the use of sensitive personal information.
To exercise these rights, contact us through our Contact page or by email.
7. Children's Privacy
Our site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
For questions about this Privacy Policy, contact us through our Contact page or by email.